Terms of service

The terms and conditions of use of the shopping site "Heart of Asia" (hereinafter referred to as "this site") are as follows.

Article 1 Scope of this agreement
This agreement stipulates the services provided by this site.

Article 2 Membership
1. After approving these terms and conditions and completing the prescribed admission procedure, the member who has approved the Company will be the “Member”.
2. If it is deemed inappropriate for us to approve as a member, we may not approve membership.
3. Only one member can be registered for one member.

Article 3 Password Management
1. All responsibility for the management and use of passwords registered on this site shall be borne by the member.
2. Any transfer, sale, or loan of passwords is prohibited.
3. The Company shall not be liable for any damages resulting from the negligence in the use of passwords by members or the use of third parties. A statement of intention made to the company using a password is regarded as a valid member's intention corresponding to this password.

Article 4 Member Registration Information
1. Member registration information shall be owned by the Company, and for personally identifiable information (name, address, telephone number, e-mail address), in addition to depositing with a contractor within the scope necessary for the provision of this service, members As a general rule, we do not provide information outside the company except those who have consented to disclosure.
2. Regardless of the preceding paragraph, in the following cases, a part of the member registration information (name and address) may be disclosed without the consent of the member concerned.
(1) When it is judged to be disadvantageous to our company and other members or third parties, when it is disclosed to the police or related organizations
(2) When the registration of the registration information is requested by the police, court, prosecutor's office, bar association, consumer center, or any other authority having the same authority, it is determined that we will respond to this request
(3) Other cases where the Company deems the disclosure appropriate.
3. The Company shall not accept any false declarations regarding all items of registration information declared by members at the time of membership.
4). In the event of a change in member registration information, the member shall promptly perform the prescribed procedures.

Article 5 Prohibition of use outside the scope of private use
Members shall reproduce any information obtained through the Company, except when approved by the Company (including obtaining the consent of the third party through the Company if there is a third party having rights regarding the information). Cannot be used beyond the scope of sale, publication or other private use.

Article 6 Prohibited matters for members
1. Our company prohibits any member's actions that fall under or may cause the following.
(1) Acts contrary to public order and morals
(2) Acts linked to criminal acts
(3) Acts that violate laws and regulations
(4) Acts that infringe on copyrights and other intellectual property rights of our company and other members or third parties
(5) Acts that infringe on the property, privacy, etc. of our company and other members or third parties
(6) Acts that disadvantage the Company and other members or third parties
(7) Acts that slander or slander our company or other members or third parties
(8) Acts that interfere with the operation of our website or undermine our trust
(9) All business activities using the identity of this member without obtaining our approval
(10) Election campaigns or similar acts, or acts that violate laws and regulations such as the Public Office Election Act
(11) Acts that give false answers to all questionnaires conducted by the Company, including admission procedures
(12) Sending or writing harmful computer programs
(13) Unauthorized use of ID and password
(14) Other acts that the Company deems inappropriate as the member's conduct

Article 7 cancellation of membership
1. In the case of the following items, our company shall be able to cancel the membership without prior notice and consent to the member concerned.
(1) In the case of violating prohibited items specified in Article 6 and other provisions of this Agreement
(2) When our company recognizes that the member's declaration information at the time of enrollment and the subsequent questionnaire is intentional false declaration
(3) When a password is used illegally or used
(4) When there is an unauthorized act that we do not recognize
(5) If there is any other act that we deem inappropriate
2. If you revoke your qualification, you will revoke all the rights that the member has over us.

Article 8 withdrawal
When a member withdraws from our company, it shall be reported to us in accordance with the prescribed procedure, and will be withdrawn after the withdrawal procedure at our company is completed.

Article 9 Changes to Terms
The Company may change these Terms at any time without prior notice or consent to the members. The contents of the change are deemed to have been approved by all members when displayed on this site for one month. However, if an unexpected situation is expected, such as when there is a risk of adverse effects on a third party, it is assumed that the rules have been changed without waiting for the above period.

Article 10 Service interruption and suspension
1. We may suspend or suspend part or all of our services without prior notice or consent to the member in the following cases.
(1) Periodic maintenance, renewal of this site, and emergencies
(2) When it is difficult to continue operating this site due to force majeure such as a fire, power outage, natural disaster, or other unforeseen circumstances
2. The Company shall be exempted from liability for any disadvantage or damage caused to the member due to the above situation.

Article 11 Service content changes and cancellations
1. The Company may change or discontinue the service content of this site without prior notice or consent to the member.
2. Even if the service content is changed or canceled based on the previous paragraph, if the member suffers a disadvantage or damage, our company shall be exempt from the responsibility.

Article 12 Service suspension
We may suspend service on this site with a certain notice period.

Article 13 Handling of personal information
The personal information we collect is handled as follows. When you provide us with personal information, we ask you to agree to the following handling.
1. The purpose of using this personal information is as follows.
(1) Member management
(2) Sales of goods and services
(3) Packing and shipping of products
(4) Provision of warranty and after-sales service (including customer inquiries)
(5) Information analysis (such as analysis of buyers)
(6) Information on new products and services and surveys for customers
2. We do not disclose or leak the above personal information to third parties. However, please note that this does not apply to the following cases.
(1) When it is necessary for our company and outsourcing company to fulfill the contractual obligations to customers, such as disclosure of customer's name and address to the delivery company, input of information such as name to original products, etc.
(2) When disclosure of customer information is requested by a court or other judicial or administrative body based on laws and regulations
(3) When it is necessary to protect the rights and property of our company, our affiliated companies, customers or third parties
(4) To avoid inconvenience or damage to our company or our affiliates due to disputes between customers and other customers or third parties
(5) Whether or not the customer will provide us with information such as name and address can be determined arbitrarily by the customer. However, if you are unable to provide information such as your name and address, we will not be able to provide you with this service.
(6) The customer can ask us to disclose personal information about name, address, telephone number, etc. after entering the personal information. In addition, if there is an error in the personal information as a result of disclosure, you can request us to correct or delete the personal information. If you require disclosure, correction, or deletion, please contact the person in charge of personal information or the consultation desk in the following section.
(7) Manager of personal information provided and contact information
The information desk

E-mail: info@heartofasia.net

Article 14 Disclaimer
1. The Company shall not be liable for any damages incurred by members or third parties due to delays or interruptions in the provision of services on this site for any reason.
2. We do not assume any responsibility for the accuracy of information obtained through the use of the services on this site, suitability for specific purposes, etc.
3. The Company shall not be liable for any damages resulting from information obtained through the use of the services on this site.
4). In the event of a dispute between a member and another member or a third party regarding information and services provided through this site, the member shall resolve this at his own expense and responsibility and will not cause any damage to the Company. Shall be.
5). The Company shall not be liable for the fulfillment of obligations related to transactions such as the sale of goods between a member and a third party conducted through this site, and for disputes arising in relation to other transactions.
6). The Company shall not be liable for any problems arising from the disclosure of registered information of members based on Article 4, Paragraphs 2 and 3.


Article 15 Provision of this service
1. How to apply
You must apply for the use of this service from this site.
2. Application time
"We accept applications for products 24 hours a day, but we may not be able to accept applications due to server maintenance, etc. Even in this case, we do not assume any responsibility.
3. List price
Price display includes tax.
4). Delivery fee and cash on delivery fee
The shipping fee varies depending on the product and the region to which it is sent, so the member must check each product detail page. Members who use this service will be charged a cash-on-delivery fee.
5). Payment method
The payment method for the charges arising from the use of this service shall be by cash on delivery. Cash on delivery is a payment method that pays for the delivery of the product at the time of delivery.
6). When contract is established
When an "Order Confirmation Email" is sent to you by us, a sales contract between you and us will be concluded for the products you ordered.
7). Purchase slip
The “Order Confirmation Email” sent by e-mail from our company to the member will be replaced with a “purchase slip”, so please keep it in a safe place.
8). Addressee
The delivery address will be sent to the designated address.
9. Delivery date
Usually ships within 1-2 weeks of receiving your order. However, please be aware that it may be delayed due to inventory problems.
10. Cancellation / Return / Exchange
(1) Cancellation is possible within 24 hours from the date of order. If you wish to cancel the contract, please contact the inquiry desk on this site.
(3) Cancellation after delivery of products will be accepted only if the shipped product is different from the defective or ordered product. (Only if you contact us within 7 days from the arrival of the product.) Cancellation or return of goods due to customer convenience is not accepted, please choose carefully when ordering.
(3) Regardless of the preceding paragraph, the following products cannot be canceled, returned or exchanged.
・ Opened and used products
・ Products that have passed more than 8 days after delivery
・ Products that are scratched or soiled by customers
・ Food and drink (including health foods), grooms and other foods
・ Products without packages (bags / cases)
・ Products processed for customers such as ordered products and products with names
・ Other products that cannot be returned on the product introduction page (please contact us for details)
(4) If there is an obvious defect in the product, or if the product is wrong, we will bear the shipping cost for the return. In case of return or exchange due to customer's convenience, such as if you do not like the product, shipping fee will be borne by the customer
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